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| Working Voltage | DC 5V or DC 7V ~ 48V (5V/12V/24V/36V/48V compatible) |
|---|---|
| Max Load Current per Relay | 10A (resistive load) |
| Relay Type | Dry contact, potential-free (NO, COM, NC terminals) |
| Wireless Protocol | WiFi 2.4GHz 802.11 b/g/n |
| Working Temperature | -20°C ~ +70°C |
| Control Range | Within WiFi coverage (depends on router) |
| Standby Power | < 1W |
| Compatible Apps | eWelink (iOS & Android) |
| Voice Control | Amazon Alexa, Google Home |
| Dimensions (L×W×H) | 65 × 48 × 17 mm (2.6 × 1.9 × 0.7 in) |









Q: Do you offer free shipping?
A: Yes, orders over $23 qualify for free worldwide shipping. Otherwise, shipping fees are calculated at checkout.
Q: How long does delivery take?
A: Most orders arrive within 7-10 business days after processing. You will receive a tracking number via email to monitor your shipment.
Q: What payment methods do you accept?
A: We currently accept PayPal for a safe and convenient checkout experience. If you do not have PayPal, you can contact customer service to pay by your local currency. WA: +8615812381273
Q: Will I be charged import taxes or customs duties?
A: Your order is shipped under DDU (Delivered Duty Unpaid) terms. While most packages clear customs without additional charges, if your local customs authority assesses any import taxes or duties, these fees are the customer's responsibility. We recommend checking your country's import regulations if you're unsure.
Q: What is your return policy?
A: We do not accept returns for change of mind. All sales are final unless the item arrives faulty or defective.
Q: Can I exchange my item?
A: Yes, for non-defective items, we offer one exchange within 7 days of delivery. Items must be in original condition with tags and packaging.
Q: Who pays for return shipping on exchanges?
A: Customers are responsible for all return shipping costs, including any customs fees for international returns.
Q: What if my item is damaged or incorrect?
A: Contact us immediately at linktrol@icloud.com within 7 days of delivery. Please include your order number and photos for prompt resolution.
Q: How do refunds work for defective items?
A: Refunds for verified defective items are processed within 14 business days after we receive the returned item.
Q: How can I contact customer service?
A: For any questions, please email us at linktrol@icloud.com. We typically respond within 1-2 business days.
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Welcome to SWITNEX
These Terms and Conditions outline the rules and regulations for the use of SWITNEX Website, located at www.aentia.com.1. Definitions
-Company: Refers to SWITNEX, also referred to as "we", "us", or "our" in this agreement. - Service: Refers to the website and its associated services.- User: Refers to the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
- Content: Any text, images, or other material that can be posted, uploaded, linked to, or otherwise made available through the Service.
2. User Responsibilities
By using this Service, you agree to:1. Compliance: Comply with all applicable laws and regulations in your use of the Service.
2. Account Security: Maintain the security and confidentiality of your account credentials and notify us immediately of any unauthorized use.3. Prohibited Activities: Refrain from engaging in activities that may harm or disrupt the Service, including but not limited to:
- Hacking or attempting to compromise the security of the Service.
- Uploading viruses or malicious code. - Harassing, threatening, or defaming other users.
- Engaging in any form of automated data collection, including scraping, without our express consent.
3. Intellectual Property
- Ownership: All content provided on this website is the property of SWITNEX or its licensors. This includes but is not limited to text, graphics, logos, images, and software. You may not reproduce, distribute, or create derivative works from any content unless expressly authorized by us.- Trademarks: All trademarks, service marks, and trade names of SWITNEX used on the site are trademarks or registered trademarks of SWITNEX.
4. User-Generated Content
- Responsibility: Users may post, upload, or otherwise contribute content to the Service. You retain ownership of any intellectual property rights that you hold in that content. You are solely responsible for the legality, reliability, and appropriateness of the content you contribute.- License: By submitting content, you grant SWITNEX a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the content in connection with the Service.
- Removal of Content: SWITNEX reserves the right to monitor and remove any content that violates these Terms and Conditions or is deemed inappropriate at our sole discretion.5. Privacy Policy
Please refer to our [Privacy Policy](insert-link-here) for information on how we collect, use, and disclose personal information from our users.6. Limitation of Liability
To the fullest extent permitted by applicable law, AENTIA shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your access to or use of, or inability to access or use, the Service or any materials or content on the Service.7. Termination
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions.Take 20% off your first order
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